Visitor Code of Conduct

The Visitor Code of Conduct ensures that the entire visiting public is treated with respect, that every visitor has an equal opportunity to enjoy a meaningful experience and that Vizcaya’s cultural resources are also respected and protected.

Vizcaya staff reserve the right to determine when a group or individual is in violation of conduct or policies that put staff, visitors, the property or the collection at risk and may deny entry or expel such groups or individuals.

VISITORS MAY NOT:

• Take portrait or commercial photographs or filming without the required permit.
• Smoke or vape on the property. 
• Leave children under the age of 13 unattended at any time.
• Visit with pets or animals other than registered service dogs.
• Bring any outside food or drink, coolers, drones, wagons, skateboards, scooters, bicycles, roller skates/blades, or props without staff approval.
• Be partially or fully unclothed—footwear is required at all times.

VIZCAYA HAS ZERO TOLERANCE FOR ANY GROUPS OR INDIVIDUALS WHO:

• Violate any local, state or federal laws or any written or verbal warnings.
• Possess a weapon, engage in violence, harm, threaten or intimidate others.
• Possess any illegal substances or display impairment from substance abuse.
• Engage in harassing, discriminatory, disrespectful, lewd or disruptive communications or activities.
• Vandalize, trash, steal or alter Vizcaya’s buildings, art objects or plant collections. Climb, stand or sit on statuary, fountains or railings.
• Trespass behind barriers or enter restricted staff areas.
• Enter the estate grounds without proof of admission (paid or otherwise).
• To protect the estate, its visitors and its staff, Vizcaya may deny entrance to—or expel without a refund—anyone who violates this Code of Conduct.

Thank you for your cooperation.